This a classic case of overt narcissism. Annoyed, so felt completely ‘entitled’ to consider herself above and better than this woman she is verbally attacking. Verbal abuse. Demeaning, bullying, nasty. Disgusting.
And then comes the fake apology….. as narcissistic people don’t know how to have real remorse, or a conscience.
Why is it fake…….. but it is ‘all about her’ and not showing any remorse about the verbal caused to the woman she abused. When apologies are not about real remorse for the person harmed, they are fake, non genuine and being said out of necessity – usually to soothe self and/or for image and reputation damage control.
So obvious to spot fake apologies. And narcissism.